Automate Customer Data Collection Efficiently and Securely

Use the power of WhatsApp plus fetchbird to collect any info you need from your customers, in an easy, automated, reliable and secure way.

COLLECT ANYTHING DIGITAL

 Documents

Such as letters, IDs, scanned copies, manual forms, and more. Simply define your collection campaign with your customers mobile numbers and Fetchbird will bring the results to you.

 Addresses or Locations

Want to know where to ship or pickup something from your clients? Give confident to your customers that their data is securely managed by your company systems and not by a human.

 Forms

Create your own forms which can be answered directly in Whatsapp either by conversational text, voice or Whatsapp Flows. Whether is feedback, reviews, surveys, you name it.

 KYC

Need to Know Your Customers? Get identity verification just with a single command, Fetchbird will do the rest and will bring you verified customers.

 Enrolments or signups

Collect verified enrolments, your customers can register to your web/app through conversational flows. We will collect the data and send it over to your APIs or Zapiers and such.

 Payments

Connect your payment gateway and then simply list the mobile numbers of your customers, they will get easy steps to pay and you will be notified when done.

THE PROBLEM OF CHAIN OF CUSTODY
Usually companies collect data and documents from customers in a manual way, in other words: by humans. This can potentially end up in data leaks or misuse of your customers data.


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Is your current practice looking like this?
If yes, don't panic. There is a solution...
ENSURING CHAIN OF CUSTODY
When data or documents are collected by fetchbird, there is no human intervention other than your customer, so that eliminates the possibility of documents ending in an unwanted place.

Fetchbird takes care of securely transfering your customers data to your admin console, to which only you can manage access privileges.
KEEP CUSTOMERS IN CONTROL OF THEIR DATA
Customers are loosing every day their ways to control their own data. It's a clumsy deal; to remember where and which user/password and which data they provided and then how to remove it.

By using FetchBird you provide your customers the higher power for auto-destruction or manual destruction of their data, by just a click. No app, no web needed.

#GDPR
KNOW YOUR CUSTOMER
FetchBird can conduct KYC flows as well. You can verify identity of any new customer you are incorporating.

When you setup a KYC kind of fetch, the bird will ask for an ID and a selfie. It will then compare both and determine if they match.

Within minutes your new customer will be enrolled, without leaving the chat.
INCREASED RESPONSE RATE
Thanks to fetchbird.ai your business will get:

  • Streamlined & standardized communication.
  • Straight to the point.
  • Automation.

All done professionally, which leads to increased response rate.
AUTO RETRIES
Not everyone responds at first, so follow-up is important.

Set your fetches with a given number of retries and maximize the number of responses.
YOUR COLLECTED DATA IN ORDER
Consolidates and organizes your all data collection in a single place.

With standard naming conventions, format validations, and other valiation checks.

Ways to collect

 

Using Fetchbird WhatsApp Assistant

You would simply text "Please fetch document-capture for phones 994568732 and 999888777". Then sit and wait to be notified!

 

Via UI on our Admin

On a web admin where you can create your fetch flows. Here you can import bulk phone numbers, and build your fetch flows more comfortably. Btw, our admin is password-less because authenticates you via WhatsApp as well.

 

Via API or Zapier

From your application or an integrator like Zapier you would integrate to Fetchbird consuming our APIs. Once fetching is completed you are notified via a webhook to your application.

Contact us or Join the waiting list 

You will be notified when released.

  • Dubai, United Arab Emirates
  • Business Center 1, The Meydan Htl, Nad Al Sheba 1
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